OUR SERVICES
01.Project Management
Professional project leadership for technology initiatives including planning, coordination, stakeholder communication, scheduling, risk management, and successful project delivery.
02.Network & Security Solutions
Protect and optimize your technology infrastructure with professional network design, Wi-Fi optimization, firewall management, and cybersecurity solutions. We help ensure your business remains secure, connected, and productive.
03.Managed IT Support
Keep your business running smoothly with proactive and responsive IT support. We provide technical assistance, troubleshooting, maintenance, and technology guidance to minimize downtime and improve productivity.
04.Network & Wi-Fi Management
Ensure reliable connectivity and performance with professional network administration, Wi-Fi optimization, troubleshooting, monitoring, and infrastructure support.
05.Technology Consulting
Receive expert guidance on technology planning, infrastructure improvements, software selection, cloud adoption, cybersecurity, and long-term IT strategy.
06.Fractional IT Management
Gain access to experienced IT leadership without the cost of a full-time IT manager. Services include budgeting, vendor management, strategic planning, technology roadmaps, and executive guidance.
07.Remote Technical Support
Fast and convenient remote support for software issues, troubleshooting, system configuration, user assistance, and technical problem resolution without requiring an onsite visit.
08.User Account Management
Management of user accounts, permissions, access control, password resets, onboarding, offboarding, and Microsoft 365 administration.
09.Device Deployment
Professional setup and configuration of desktops, laptops, mobile devices, printers, and peripherals to ensure users are productive from day one.
10.Software Support
Installation, configuration, troubleshooting, and support for business applications, productivity software, operating systems, and cloud-based solutions.
11.Backup & Disaster Recovery
Protect critical business information through backup verification, monitoring, recovery testing, and guidance on backup best practices.
12.Vendor Coordination
Save time by having a single point of contact for technology vendors, internet providers, software providers, telecommunications companies, and hardware suppliers.
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Computer Tune-Ups- Residential Services
Improve computer performance by removing unnecessary files, optimizing system settings, updating software, and enhancing overall system reliability.
14.Virus & Malware Removal- Residential Services
Detect and remove viruses, malware, spyware, ransomware, and other security threats while improving system security and performance.
15.New Computer Setup- Residential Services
Professional setup of new desktops, laptops, and devices including software installation, data migration, account configuration, and personalization.
16.Home Wi-Fi Optimization- Residential Services
Improve wireless coverage, performance, reliability, and connectivity throughout your home with professional Wi-Fi troubleshooting and optimization.
17.Printer & Device Setup- Residential Services
Installation and configuration of printers, scanners, webcams, smart TVs, and other home technology devices.
18.Smart Home Device Setup- Residential Services
Professional setup and configuration of smart home devices including smart speakers, cameras, doorbells, thermostats, lighting systems, and home automation products.
19.Technology Training for Seniors
Patient, personalized technology instruction designed to help seniors confidently use computers, smartphones, tablets, email, video calls, online services, and smart home devices.
Flexible Service Delivery:
Totem Pole IT Managed Solutions provides flexible technology support wherever you need it. Services can be delivered remotely, onsite at your business, at residential locations, or at remote work sites throughout British Columbia.
Onsite & Remote Support:
We offer both onsite and remote technical support to meet the needs of businesses and home users. Whether you require hands-on assistance at your location or fast remote troubleshooting, we provide responsive and professional service tailored to your needs.
Mobile Service Area:
Mobile onsite support is available for businesses, Indigenous organizations, non-profits, and residential clients. We travel directly to client locations, remote sites, offices, and home environments to provide technology services and support.
Industries Served:
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Small Businesses
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Non-Profit Organizations
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Indigenous Organizations
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Health Care
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Education
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Professional Services
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Residential Services
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Other's that utilize IT & Projects